More
Features Trouble
Tickets Module
Auto-Assign to Operator
Easy to use Interface
Ticket Urgency
Open/Close Tickets
Auto E-Mail Notification of Responses
Implementation to your Website FAQ
Module
Unlimited Topics
Unlimited FAQs
Assign FAQs to Topics
Implementation to your Website
Administration Module
View Operators Status
View all Transcripts
Alter Polling of Operators
Change sorting of Topics
Easily Upload new Icons
Easily Assign Icons to Departments
Welcome!
Instant Help Desk is a revolutionary new marketing tactic
that allows you to chat, monitor, and survey your customers
in REAL TIME on your website or auction!
What exactly is Instant
Help Desk?
Instant Help Desk is a service that
allows you to offer Real Time Support to
customers on your website for free. It enables
you to Chat, Monitor, and
Survey your viewers. Instant Help
Desk will be an essential part of your web
presence. Imagine if you could actually
approach users on your website and answer
immediate questions and provide LIVE direction
to your best products and services. Instant
Help Desk makes this possible.
How Does It work? Live Help is hosted on our server for
you. You can be chatting with your users in minutes
with no programming needed. All you do is
set up your preferences in the admin section after
payment, then paste a few lines of HTML code on
your site.
Our system features a complete support package
for your website. Including Live Chat, Trouble
Ticket System and FAQ module for your website.
Best Features: Real-Time Chat
Sessions
Real-Time Visitor Monitor
Unlimited Chat Sessions
Initiate Chat Sessions
Operator to Operator Chat
Per Department Status Icons
Request Polling
Collect Visitor's Information
Track Visitor's Footprints
Track Visitor's Referrer
Typing Notification
Operators Picture
Autosave Chat Transcripts
E-mail Transcripts
Print Transcripts
Hot Pages
Transfer Files
Transfer Chat Session
Canned Messages
Canned Commands
Push Web Pages
Leave a message
Toggle sounds on/off
Toggle status online/offline
HTML Implementation to your Website
See
All Features
Easy to use and operate. Our Live Help System is one of the
Best. Free Signup
Program Demo Administrator System Add Operators, Departments, &
Much More . This is the central account management center Click Here to Log In.
User: demo Password: demo
Operator Console Accept one-on-one chats with customers,
monitor all visitors &
Initiate Chat
Log In above and Launch Monitor Window
Test
The Chat Feature Click "Log In" above
and then click here to
chat with yourself.
Screen Shot:
Operator Console
Why do I need a Live Help System? Provide excellent customer service,
direct customers to the exact products they are looking for and
make every visitor count. Increase your sales by 500%